About Us

JACKSON has been making their customers comfortable since 1976.  What's the key to their success?  They understand that the comfort of their customers depends on more than just the right temperature.  It also depends on having the right people... providing the right service... and at the right price.

JACKSON has the right people!

When it comes to comfort, what makes the guys (and gals) at JACKSON the right people?  Here's how one customer said it:  "It's not just their skills and experience.  It's the way that everyone at Jackson is committed to serving the customer.  From the person answering the phone, to the person making the repair, and to the person installing the new system, the people at Jackson take pride in their work, and they go the extra mile.  They truly are the comfort guys!"

• Available to respond to your call for emergency service every hour of the day...every day of the year...even if it's Christmas.
• Committed to restoring your comfort the day you call...even if it's past bedtime.
• Qualified to service and repair every brand of equipment...and to handle every manufacturer's warranty...even on systems installed by others.
• Trained to meet or exceed all applicable standards...even when their work may never be inspected.
• Backed by a parts and labor warranty on every repair or installation...plus an EXCLUSIVE WORKMANSHIP WARRANTY covering everything else...down to the screws.
• Proud to provide top quality service at a fair price and with NO INCENTIVES TO FIND SOMETHING WRONG OR CREATE A SALE.

JACKSON provides the right service!

When it comes to comfort, what makes the service at JACKSON the right service?  It's not their plush carpet or fancy answering machine ...they don't own either.  It's their commitment to excellence in everything they do ...taking care of the details so you don't have to.  How's that for comfort?

• Answering your call 24/7 with a real person and a live voice ... and with no extra buttons to push.
• Keeping track of your service and sending reminders ... saving your memory for more important things.
• Heading off problems with preventive maintenance that keeps your systems safe, efficient, and under warranty ... three less things to worry about.
• Offering financing for larger repairs or replacements ... when your funds are already planned.
• Loaning you a heater or air conditioner while you wait for your new one ... at no extra charge.
• Filing every rebate ... registering every warranty ... claiming every benefit ... eliminating every hassle they can ... without being asked.
• Serving you with honesty and integrity!  And was it mentioned that their guys receive NO INCENTIVES TO FIND SOMETHING WRONG OR CREATE A SALE.

JACKSON has the right price!

When it comes to comfort, what makes the price at JACKSON the right price?  It's not because they're cheap!   Every business that wants to stay in business must .... serve its customers ... pay its bills ... cover its overhead ... and make a profit ... must charge a price to cover things, but the amount of overhead and profit, and the price they require can vary widely.  Check out these facts about the prices at JACKSON.

• JACKSON'S prices are not the lowest.  That honor goes to the "Low Price Guys."  You know them.  They're the guys that cut corners, sacrifice quality, and eliminate serve to stay in business.  A price that is too low will always cost you more in the end.  THAT'S NOT RIGHT!
• JACKSON'S prices are not the highest.  That honor goes to the "High Price Guys."  You know them.  They're the guys that over market, over sell, and always tell you they're worth it.  A price that is too high ... well, it's just too high!  Why sacrifice the family vacation?  THAT'S NOT RIGHT!
• JACKSON'S prices fall in the middle and reflect the true cost of being thorough, providing quality, and covering reasonable overhead and profit.  No games ... no gimmicks ... and was it mentioned:  NO INCENTIVES TO FIND SOMETHING WRONG OR CREATE A SALE.  Honest pricing that is fair for everyone.  THAT'S JUST RIGHT!!!

Call or contact the Comfort Guys at JACKSON at two convenient locations: